Please read these Terms & Conditions carefully before using the ace11 platform. This document forms the basis of the agreement between you and ace11.
Below is a brief overview of the key sections of the ace11 Terms & Conditions.
You must be at least 18 years old to open an account on ace11. Each person may operate only one account.
Ace11 has specific rules for deposits and withdrawals. Transactions can be made via bKash, Nagad, and Rocket.
Every bonus offer on ace11 comes with its own specific terms. Wagering requirements must be met before a bonus can be withdrawn.
Ace11 keeps members' personal information secure. Data is never sold or transferred to third parties.
All games on ace11 are technically fair. Any form of cheating or dishonest conduct is strictly prohibited.
Ace11 reserves the right to suspend or close any account at any time for rule violations.
Welcome to ace11. These Terms & Conditions ("Terms") constitute a legal agreement between ace11 ("we", "us", "the Platform") and the member ("you", "the user"). By accessing ace11's website or mobile app, you are deemed to have fully accepted these Terms.
Key definitions used in these Terms:
If any part of these Terms is unclear, please contact our support team before you start using the platform.
You must be at least 18 years old to register on ace11. ace11 may request an ID or other documents for age verification at any time. Any account found to belong to a minor will be closed immediately and the associated balance will be forfeited.
Each person may hold only one account on ace11. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited. If ace11 detects the existence of multiple accounts, all associated accounts will be suspended.
All information provided at registration must be truthful, accurate, and complete. ace11 reserves the right to close any account opened with false information. Members must notify ace11 promptly if any of their details change.
Keeping your ace11 account password confidential is entirely your responsibility. Do not share your password with anyone. Report any suspected password theft or unauthorized account access to ace11 immediately.
ace11 will never ask for your password via email or phone. Any such request is fraudulent.
Deposits on ace11 can be made via bKash, Nagad, and Rocket. Always use accurate details when depositing — ace11 is not responsible for funds lost due to incorrect information. Deposits are generally credited to your account instantly.
Ace11 has minimum deposit and withdrawal amounts in place. These limits may change from time to time, and the latest figures can be found on the platform's payment page.
Withdrawal requests from ace11 are typically processed within 5 to 15 minutes. Account verification must be completed before withdrawals can be made. Once a withdrawal request is submitted, it may not be possible to cancel it.
Ace11 conducts KYC verification to ensure security and prevent fraud. For large withdrawals or suspicious activity, ace11 may request a national ID or other supporting documents. Members must submit the required documents within the specified timeframe.
Please read the relevant terms carefully before claiming any bonus on ace11. Each bonus has specific wagering requirements, an expiry date, and usage limits.
A minimum wagering amount must be met before an ace11 bonus can be withdrawn. For example, a BDT 100 bonus with a 30x wagering requirement means BDT 3,000 in bets must be placed before the bonus becomes withdrawable. Failing to meet the wagering requirement may result in the bonus being forfeited.
Every ace11 bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires. Members may contact ace11 to request a bonus extension.
Collecting bonuses through multiple accounts, using bots to wager bonuses, or attempting to exploit the ace11 bonus system in any other way is strictly prohibited. If such activity is detected, the bonus will be forfeited and the account suspended.
To learn more about ace11's bonus offers, Promotions Page Visit us.
Ace11 reserves the right to accept or reject any bet. Bets recorded at incorrect odds due to a technical error may be voided by ace11, and the relevant stakes will be refunded.
If a match or event is fully cancelled, the stake for the related bet will be refunded to the member's account. In the case of a postponement, a decision will be made in accordance with ace11's own policy.
Live Betting on ace11 allows you to place bets at real-time odds. ace11 is not liable for bets affected by internet disconnections or delayed confirmations. Odds in Live Betting can change rapidly.
The following activities are strictly prohibited on the ace11 platform:
ace11 reserves the right to take legal action and notify the relevant authorities if any of the above prohibited activities are detected.
Ace11 treats the protection of members' personal data as a top priority. Information you provide is used solely to improve ace11's services and to meet legal obligations.
For more details, visit ace11's Privacy Policy Visit the page.
Ace11 believes gaming should be a form of entertainment. ace11 is strongly committed to responsible gaming and supports members in maintaining healthy gaming habits.
Members on ace11 can set their own deposit, bet, and loss limits. This feature is available in ace11's account settings.
Ace11 offers the option to take a temporary or permanent break from the platform. Members can exclude themselves from ace11 for a chosen period. Requests can be submitted through the ace11 support team.
To learn more about responsible gaming, Responsible Gaming Visit the page.
Ace11 may temporarily suspend or permanently close any account in the following circumstances:
If an account is closed, ace11 will attempt to return any valid balance following verification. However, balances may be forfeited in cases of rule violations.
Members may also request to close their account at any time by contacting ace11 support.
Ace11 reserves the right to update these Terms & Conditions, in part or in full, at any time. Updated Terms will be published on the ace11 website, and members will be notified by email or via an in-platform announcement.
Continued use of ace11 after updated Terms are published will be taken as acceptance of the new Terms. If you do not agree to the updated Terms, please stop using ace11 and contact support to close your account.
If any provision of these Terms is found to be invalid or unenforceable by a court or authority, the remaining provisions will continue to be fully effective. Any dispute with ace11 will be addressed through negotiation in the first instance.
If you have any questions about these Terms & Conditions, please contact the ace11 support team. Our team is available 24 hours a day, 7 days a week.
Contact Email: [email protected]
Register under the ace11 Terms & Conditions and enjoy the best online gaming experience in Bangladesh.